Terms & Conditions

1. Booking and Reservation

1.1. To reserve a spot for surfing lessons or services, customers must make a booking through our official website, phone, or in person at our office.

1.2. Bookings are subject to availability and may be confirmed upon payment of the applicable fees.

1.3. Customers must provide accurate contact information during booking to receive confirmations and updates regarding their reservation.

2. Payment

2.1. Payment for surfing lessons, equipment rentals, surf camps, or private coaching must be made in advance.

2.2. We accept payment through various methods, including credit cards and cash as specified on our website and at our office.

2.3. Payment is non-refundable except as provided for in our cancellation policy.

2.4. All prices are subject to applicable taxes and fees as mandated by local regulations.

3. Cancellation and Refund Policy

3.1. Our cancellation policy is outlined on our website and in the booking confirmation.

3.2. Cancellation requests must be made within the time frame specified in our policy to be eligible for a refund.

3.3. We reserve the right to cancel or reschedule lessons or services due to inclement weather, safety concerns, or other unforeseen circumstances. In such cases, we will make reasonable efforts to reschedule or provide a refund.

4. Safety and Conduct

4.1. All participants are required to follow the safety instructions provided by our instructors.

4.2. We reserve the right to refuse service to anyone who, in our sole judgment, poses a risk to themselves or others.

4.3. We recommend that participants have a basic level of swimming ability and inform us of any medical conditions or concerns that may affect their ability to participate safely.

5. Equipment

5.1. Equipment rentals include surfboards, wetsuits, and related gear. Customers are responsible for returning equipment in the same condition as received.

5.2. Any damage, loss, or excessive wear of equipment may incur additional charges, which will be assessed based on the extent of damage.

6. Liability

6.1. Participation in surfing activities involves inherent risks, including but not limited to the risk of injury, drowning, and encounters with marine life. Customers are required to sign a liability waiver before participating in lessons or activities.

6.2. We are not responsible for any personal injury, property damage, or other liabilities incurred during surfing lessons or services.

7. Privacy

7.1. We respect your privacy. Information collected during the booking process is subject to our Privacy Policy. Customer information is used solely for the purpose of providing the requested services.

8. Changes to Terms and Conditions

8.1. We reserve the right to update or modify these terms and conditions as necessary. Any changes will be posted on our website, and the date of the latest revision will be indicated.

9. Governing Law

9.1. These terms and conditions are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts in Western Cape.

By booking our services, you acknowledge that you have read and agreed to these terms and conditions.