Effective Date: 2023/10/16

1. Introduction

1.1. At Nexgensurf, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, website, and related products.

2. Information We Collect

2.1. Personal Information: We may collect personal information, including your name, contact information (e.g., email address, phone number), and billing details when you book our services or use our website.

2.2. Booking Information: We collect data related to your reservations, including dates, times, and the type of services booked.

2.3. Payment Information: If you make a payment through our website, we may collect your payment card information, but it is securely processed by a third-party payment processor, and we do not store this information.

2.4. Communications: We may collect and store correspondence with you, including emails, phone calls, and any feedback you provide.

3. How We Use Your Information

3.1. We use your information for the following purposes:

• To confirm and manage your bookings.
• To process payments and issue receipts.
• To communicate with you regarding your reservations, services, and updates.
• To improve our services and website.
• To comply with legal and regulatory requirements.

4. Data Security

4.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Information Sharing and Disclosure

5.1. We do not sell or rent your personal information to third parties.

5.2. We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to safeguard your information and use it solely for the purposes specified by us.

5.3. We may disclose your information in compliance with legal obligations, including responding to requests from law enforcement, regulators, and government authorities.

6. Your Choices

6.1. You may have the following choices regarding your personal information:

• Request access to your personal data and receive a copy.
• Correct or update your personal information.
• Delete your personal information from our records, subject to legal requirements.
• Opt-out of marketing communications.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on our website, and the date of the latest revision will be indicated.

8. Contact Us

8.1. If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

[surfnexgen@gmail.com/082 439 0380]